1. Personalized Financial Needs Analysis

• We assess the customer’s financial situation, age, income, family responsibilities, and future goals.

• We suggest appropriate insurance products based on short-term and long-term objectives like child education, wealth creation, retirement, or risk protection.

2. Detailed Policy Presentation

• We explain features, benefits, premium terms, riders, and conditions in easy-to-understand language.

• We use illustrations and digital tools to show how a plan performs over time.

3. Assistance with Application Process

• Help fill out the proposal form correctly.

• Guide on submitting required documents like ID proof, address proof, and medical records if needed.

• Assist with medical test arrangements (for policies that require underwriting).

4. Premium Payment and Collection Support

• Assist clients in making timely premium payments.

• Offer reminders and support for choosing premium payment modes (monthly, quarterly, yearly).

5. Policy Servicing

• We help you with:

  • Address and nominee changes.

  • Adding riders or changing premium frequency.

  • Requesting loans against eligible policies.

  • Tracking policy performance (for ULIPs).

6. Claims Assistance

• In the unfortunate event of death, maturity, or surrender, agents guide customers or nominees through the claims process.

7. Renewal and Lapse Recovery

• Remind customers of due dates.

• Assist in reviving lapsed policies, explaining revival terms and charges.

8. Post-Sales Relationship Management

• We maintain long-term relationships with policyholders, ensuring that their insurance portfolio evolves with life stages.

• Provide continuous financial advice and policy reviews.